Discover the legendary world of Bigfoot-IT and how to become a part of our tribe.
We’re about more than customer service
Companies who truly put their clients first don’t say that they do it, they just…do it. Customer centricity is not a differentiator anymore, it’s a basic condition of operating in a consumer-first era.
That’s why being customer-centric isn’t part of our vision, mission, strategy statements or fancy sales documents: our customers are our reason for being, our motivation for operating and our inspiration for innovating. Being customer-centric is our starting point, not our end goal, and every company we work with becomes a part of the Bigfoot-IT tribe. Every software solution we design, every consultation session we conduct and every part of the platform our customers use bring people and technology together in a way that matters and that makes a difference.
We’re about our people and our unique mix of expertise
Very few companies in the country can offer what we do. They either specialise in telephony services and must outsource development work, or they’re software developers who need the guidance of key account managers to understand the specific issues an industry might face. You land up contracting several companies for an almost-infinite number of tasks and just sort of…hope for the best. With us you get all the expertise you need, and more, all under one proverbial roof.
We’re all about creating the bigger picture
Move over two-dimensional insights: data is the new currency king in the business world. Data about how your people work, what your customers want, how they behave and how your processes perform is unique to your business and, best of all, readily available. All companies have multiple data flows and applications that most probably send information to a central point. The trick is putting this data together in a way that is fast, efficient and usable. We help you see the bigger picture without losing sight of the small details.
Thinking beyond goals means thinking BIG
We don’t put goalposts in place. We don’t plot milestones for ourselves and we don’t set targets (don’t tell the sales team we said that). Why? Because in a world where everything can change in a matter of seconds, we are the company that can adapt quickly, move swiftly and continue ahead with a clear picture of what we need to do to keep our clients up and running – no matter what. We aren’t tied down by legacy systems, internal red tape or traditional views that stop us from innovating. We always think bigger than what we currently do so that we can help you achieve more than you ever knew was possible.