Frequently Asked Questions
Have questions about Bigfoot-IT or our software solutions? You’re in the right place. We’ve answered some of the most common questions about our products, custom software development, implementation process, support, pricing and how we help businesses simplify operations through intelligent technology. If you can’t find what you’re looking for, our team is always happy to help.
We develop custom applications for customers, employees and internal business operations. These include ordering platforms, booking systems, management portals, dashboards, workflow solutions, reporting tools and system integrations.
Yes. We first understand how your business currently operates and then design the application around your specific workflows, users and requirements.
Yes. We can integrate applications with databases, point-of-sale systems, payment providers, telephone platforms, accounting systems, cloud services and third-party APIs.
Yes. Solutions can be designed for smartphones, tablets, handheld business devices and standard web browsers, depending on your users and operational requirements.
Yes. We can assess an existing system, add new features, create integrations, improve workflows or develop a replacement where necessary.
Yes. We can provide maintenance, support, system monitoring and continued development as your business requirements evolve.
TakeAways is a mobile ordering platform that connects customers with restaurants, cafés and other participating food outlets within a specific community.
The platform is ideal for residential estates, golf clubs, business parks, campuses, resorts and other managed communities.
Yes. Customers can browse and order from multiple participating outlets without downloading a separate app for every business.
Yes. The platform can integrate with approved payment providers so customers can pay when placing their orders.
Yes. Each participating outlet can offer collection, delivery or both, depending on its operational setup.
Yes. The platform can be configured and branded for a particular community, estate, club or organisation.
Campus Flow is a school commerce platform that allows parents to order food, stationery, school clothing and other approved products from one app.
Yes. Parents can link multiple children to one account and place orders for each child.
Yes. Parents can select meals in advance for a specific day, helping canteens prepare the correct quantities.
Yes. Products can be organised by category, grade, size, subject or school list to help parents purchase the correct items.
Yes. The platform can integrate with approved payment providers to reduce cash handling and simplify payment records.
Yes. The platform can be extended to include events, tours, sports activities, fundraisers, photos, tickets and other school-related purchases.
GiveFaith is a church engagement platform that connects churches with their members through events, donations, prayer requests, surveys and communication.
Yes. Members can contribute to general church funding, ministries, projects or specific fundraising campaigns.
Yes. Prayer requests can be submitted privately to church leadership or shared with an approved prayer group, depending on the church’s process.
Yes. Churches can publish events and allow members to register directly through the app.
Yes. Surveys can be used to gather feedback about services, events, programmes and other church activities.
Yes. The platform can support individual churches, multiple campuses, ministries and larger faith-based organisations.
WaiterView is a mobile ordering solution that allows waiters to take and submit customer orders directly from a handheld device.
Yes. WaiterView is fully integrated with Clubmaster and extends the existing point-of-sale environment to mobile devices.
Orders can be routed directly to the relevant kitchen, bar, printer or preparation area.
Yes. Waiters can capture sides, extras, cooking instructions, substitutions and other available product options.
Yes. Depending on the venue’s setup, WaiterView can support table information, covers, order ownership, table naming and split-table functionality.
The platform is suitable for golf clubs, restaurants, hotels, resorts, bars, halfway houses and other hospitality venues.
TrustCert is a certificate management and verification platform that helps organisations identify fraudulent, altered or invalid certificates.
Each certificate is linked to a secure digital record using a unique reference, QR code or other approved verification method.
Yes. Authorised users can check a certificate against the original record and quickly confirm whether it is genuine.
Yes. Certificates can be marked as active, expired, suspended, cancelled or revoked.
TrustCert can be used for training, compliance, academic, inspection, safety, attendance, membership and other certificate types.
Yes. The platform can record certificate activity, status changes and verification attempts.
PairWise is an animal breeding management platform for tracking animals, breeding pairs, bloodlines, offspring and locations.
No. PairWise can be configured for dogs, birds, livestock, horses, cats, reptiles, wildlife and other breeding programmes.
Yes. The platform keeps a clear history of previous and current breeding pairs.
Yes. Parent, offspring and lineage information can help breeders identify closely related animals and avoid inappropriate pairings.
Yes. The system can record when animals move between kennels, camps, aviaries, free-flight cages, paddocks or other designated areas.
Yes. Each offspring profile can be linked to the correct breeding pair and updated as the animal matures.
Automation Hub is a business workflow platform that automates processes, approvals, notifications and task routing.
Examples include purchase approvals, leave applications, supplier onboarding, expense claims, maintenance requests, contract reviews and internal service requests.
Yes. Workflows can be configured according to your departments, management levels, approval rules and business requirements.
Yes. Users can see where a request is in the process, who is responsible and what action is required next.
Yes. The system can send notifications, reminders and escalations when tasks require attention or remain outstanding.
Yes. Submissions, comments, approvals, changes and timestamps can be recorded for accountability and compliance.
ColdSpec is a visual cold-room design and quotation platform that combines drag-and-drop design, material calculations and quotation generation.
Users create the required cold-room layout by placing and adjusting configured walls, doors and components within the design interface.
Yes. As the design is created, the system calculates the quantities of configured panels, trims, doors, fixings and other required materials.
Yes. The design, material quantities, costs, labour and pricing rules can be used to produce a professional quotation.
Yes. Product catalogues, material types, labour charges, margins and pricing rules can be configured for the business.
Yes. Saved designs can be adjusted when customer requirements change, and the material calculations and quotation can be updated accordingly.
Our business voice solutions are built around the Yeastar P-Series Cloud Edition and can be extended with custom bots, integrations and reporting tools.
A voice bot can place or receive calls, play personalised messages, capture keypad responses, classify call outcomes and submit information to another system.
Yes. Automated diallers can process customer lists, place calls and record outcomes such as answered, voicemail, unavailable or invalid numbers.
Yes. Voice workflows can integrate with CRM systems, customer databases, payment platforms, reporting dashboards and custom APIs.
Yes. Depending on the configuration, the platform can support recording, queue reporting, call outcomes, agent performance and management dashboards.
Yes. We can develop workflows for recorded disclosures, customer confirmations, secure payment processes and other regulated communication requirements.