Faster Table Service Through Mobile Ordering

WaiterView is a mobile point-of-sale and order management solution designed for restaurants, golf clubs and hospitality venues.

Fully integrated with Clubmaster, WaiterView extends your existing point-of-sale environment to mobile devices without replacing the systems you already use.

Built for Venues Where Mobility Matters

WaiterView is particularly valuable where service teams cover larger areas or where fixed point-of-sale terminals are located away from customer tables. The supplied product information specifically positions WaiterView for:

Golf Clubs

Country Clubs

Restaurants

Clubhouses

Halfway Houses

Hotels

Bars & Lounges

Resorts

Conference Venues

Hospitality Groups

Take the Order at the Table.
Send It Instantly.

Traditional table service often requires waiters to take an order, walk back to a fixed point-of-sale terminal and enter it manually.

That means more walking, slower service and greater opportunity for orders to be entered incorrectly or incompletely.

WaiterView puts the ordering process directly into the waiter’s hands.

Staff can access the menu, select products, add modifications and submit the order while still standing at the table—giving them more time on the restaurant floor and allowing preparation to begin sooner.

Features

Everything Your Team Needs to Serve Customers Faster

Mobile Table-Side Ordering

Waiters can capture orders directly from a handheld device while standing at the customer’s table, reducing unnecessary trips to fixed POS terminals.

Clubmaster Integration

WaiterView integrates directly with Clubmaster, allowing table and order information to flow into the venue’s existing point-of-sale environment.

Digital Menu Access

Give staff immediate access to available menu items, categories, prices and options, including food, beverages, sides and extras.

Order Modifications

Capture cooking instructions, substitutions, sides, extras and other customer requests while the order is being placed.

Kitchen & Bar Routing

Send food, beverage and other items directly to the appropriate kitchen, bar, printer or preparation display.

Table Management

Access active tables and orders from a mobile device, with support depending on the venue’s configuration for table names, covers, order ownership and split tables.

Real-Time Order Processing

Once the waiter confirms an order, it can be submitted immediately so the kitchen or bar can begin preparation without waiting for staff to return to a terminal.

Payment Support

Where supported by the venue’s setup, WaiterView can help extend the customer journey through to payment and integrate with compatible payment devices and services.

Why WaiterView

Stop Sending Waiters Back and Forth to Fixed Terminals

Every unnecessary trip between a customer’s table and the point-of-sale terminal takes staff away from the people they’re there to serve.

WaiterView removes that unnecessary step.

Orders are captured where they’re actually placed—at the table—and sent immediately through the Clubmaster environment to the relevant preparation area.

The result is faster communication between the floor, kitchen and bar, fewer unnecessary movements and a more efficient service process.

Take the order. Send it instantly. Keep serving.

How It Works

From Table to Kitchen in Five Simple Steps

01

Select the Table

The waiter opens the relevant table or customer order directly from their handheld device.

02

Capture the Order

Products, quantities, options, modifications and customer instructions are entered at the table.

03

Submit the Order

Once confirmed, the order is sent through the Clubmaster environment to the appropriate preparation areas.

04

Preparation Begins

The kitchen or bar receives the order without waiting for the waiter to return to a fixed POS terminal.

05

Keep Serving

The waiter remains on the floor, assisting customers and responding to additional requests while the order is being prepared.