Smarter Business Communication Through Cloud Voice & Automation
Bigfoot-IT provides modern business voice platforms and custom call-automation solutions designed to improve communication, reduce manual work and help organisations manage higher call volumes more effectively.
Our solutions combine cloud-based business telephony with intelligent voice bots, automated workflows, reporting and custom system integrations—creating one connected environment for inbound calls, outbound campaigns, remote users and automated customer communication.
Connect Calls With the Actions That Follow
AI and automated voice workflows can extend beyond the telephone conversation itself. Depending on your requirements, workflows can support:
Call Summaries
Create structured summaries of call interactions.
Information Capture
Capture customer information as part of an automated call process.
Automated Reminders
Trigger scheduled communication without requiring manual intervention.
Response Collection
Capture keypad responses and other configured customer interactions.
Call Classification
Classify calls and outcomes for further processing.
Follow-Up Tasks
Create actions based on the outcome of a call.
Compliance Confirmations
Capture and record required customer confirmations.
Reporting Integrations
Send call information into dashboards and other reporting platforms.
More Than a Business Telephone System
A modern telephone platform should do more than simply make and receive calls.
Bigfoot-IT helps businesses create complete voice workflows that connect callers, employees, software systems and automated services.
From intelligent call routing and queues to automated outbound campaigns and voice bots, your communication environment can be configured around the way your organisation actually operates.
The result is improved routing, greater visibility and more control over business communication.
Features
Everything You Need to Manage Business Calls
Cloud Communications
Powered by Yeastar P-Series Cloud Edition
Bigfoot-IT uses Yeastar P-Series Cloud Edition as the foundation for its cloud-based business telephone solutions.
The platform can support remote extensions, mobile users, call queues, interactive voice response, call routing and recording options.
Bigfoot-IT can then build custom automation, integrations and reporting around the telephone environment to create a solution aligned with your operational requirements.