Detailed description of goods and/or services

Bigfoot-IT Consulting (Pty) Ltd is a business in the Software Development industry.

Delivery policy

Subject to availability and receipt of payment, requests will be processed immediately.

Return and Refunds policy

The provision of services by Bigfoot-IT Consulting (Pty) Ltd is subject to availability of development hours.

Customer Privacy policy

Bigfoot-IT Consulting (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal  information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be accessed on:  https://www.justice.gov.za/legislation/acts/2000-002.pdf

Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into Bigfoot-IT Consulting (Pty) Ltd bank account, the details of which will be provided on request.

Card acquiring and security

Card transactions will be acquired for Bigfoot-IT Consulting (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Bigfoot-IT Consulting (Pty) Ltd separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility

Bigfoot-IT Consulting (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and Bigfoot-IT Consulting (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 263 Glover Avenue, Centurion, 0163, South Africa .

Variation

Bigfoot-IT Consulting (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by Bigfoot-IT Consulting (Pty) Ltd based in South Africa trading as Bigfoot-IT and with registration number 2013/050376/07 and Directors Shan Lauryssen and Johann Steyn

Bigfoot-IT Consulting (Pty) Ltd contact details

Company Physical Address: 263 Glover Avenue, Centurion, 0163, South Africa

Email: support@bigfoot-it.com

Telephone: 087 802 9000