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Terms and conditions

TERMS AND CONDITIONS

Form privacy notice

By submitting a form on this website, you consent to Bigfoot-IT Consulting collecting and processing your personal information in accordance with the Protection of Personal Information Act (POPIA). We will use your details to contact you about our solutions and how we can support your business. Your information will be stored securely and will not be shared with third parties without your consent. You may opt out or request deletion of your data at any time.

Detailed description of goods and services

Bigfoot-IT Consulting (Pty) Ltd is a business in the software development industry.

Delivery policy

Subject to availability and receipt of payment, requests will be processed immediately.

Return and refunds policy

The provision of services by Bigfoot-IT Consulting (Pty) Ltd is subject to availability of development hours.

Customer privacy policy

Bigfoot-IT Consulting (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be accessed at https://www.justice.gov.za/legislation/acts/2000-002.pdf.

Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express cards, or by bank transfer into the Bigfoot-IT Consulting (Pty) Ltd bank account, the details of which will be provided on request.

Card acquiring and security

Card transactions for Bigfoot-IT Consulting (Pty) Ltd are processed by Peach Payment Services Proprietary Limited (registration number 2012/076633/07), trading as Peach Payments. Peach Payments is PCI DSS Level 1 certified. Card details are entered on the Peach Payments secure payment page and are not stored on this website. More information is at https://www.peachpayments.com.

Customer details separate from card details

Customer details are stored by Bigfoot-IT Consulting (Pty) Ltd separately from card details, which the customer enters on the Peach Payments secure site. For more detail on Peach Payments, see https://www.peachpayments.com.

Merchant outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. The transaction currency is South African Rand (ZAR).

Responsibility

Bigfoot-IT Consulting (Pty) Ltd takes responsibility for all aspects relating to the transaction, including sale of goods and services sold on this website, customer service and support, dispute resolution, and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa. Bigfoot-IT Consulting (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 263 Glover Avenue, Centurion, 0163, South Africa.

Variation

Bigfoot-IT Consulting (Pty) Ltd may, in its sole discretion, change this agreement or any part of it at any time without notice.

Company information

This website is run by Bigfoot-IT Consulting (Pty) Ltd, based in South Africa, trading as Bigfoot-IT, registration number 2013/050376/07. The directors are Shan Lauryssen and Johann Steyn.

Contact details

Bigfoot-IT Consulting (Pty) Ltd
263 Glover Avenue, Centurion, 0163, South Africa
Email: support@bigfoot-it.com
Telephone: 087 802 9000
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